Privacy Policy
1. Introduction
This privacy policy explains how we collect, use, store and protect your personal data when you use our service. We are committed to ensuring that your privacy is protected and we comply with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
2. Information We Collect
We only collect personal data that you voluntarily submit to our application. This includes:
- Email address
- Full name
- IP address
- Profile picture (automatically added when using social logins)
- Social login information (when applicable)
3. How We Use Cookies
We use cookies to provide essential functionality and, with your consent, to improve our service through analytics. You can control your cookie preferences at any time through our cookie banner or the Cookie Settings link in the footer.
For detailed information about the cookies we use, how they work, and how to manage them, please see our dedicated Cookie Policy.
3.1 Strictly Necessary Cookies
These cookies are essential for the website to function properly and cannot be disabled. They do not store any personally identifiable information beyond what is necessary for authentication and security.
- auth.session_token - Authentication cookie that maintains your logged-in session. This is an HTTP-only, secure cookie that expires after 7 days. Required for secure access to your account.
3.2 Analytics Cookies (Require Consent)
With your explicit consent, we use PostHog Inc as our analytics provider to help us understand how users interact with our application. These cookies enable session recording, error tracking, feature flags, and usage analytics.
- PostHog cookies (ph_* family) - These cookies track pageviews, user interactions, session duration, browser information, and anonymized usage patterns. Data includes:
- Pageviews and navigation paths
- Button clicks and form interactions
- Session recordings (visual playback of your session)
- Error messages and console logs for debugging
- Feature flag evaluations
- Browser type, screen resolution, and device information
- Data Processor: PostHog Inc (third-party processor under GDPR Article 28)
- Data Residency: EU infrastructure (eu.i.posthog.com)
- Retention Period: 1 year (configurable)
- Purpose: Product improvement, user experience optimization, error monitoring, and feature development
You can opt out of analytics cookies at any time through the cookie banner that appears on your first visit, or by accessing Cookie Settings in the footer. When you withdraw consent, all PostHog cookies will be immediately deleted and tracking will stop.
3.3 Managing Cookie Preferences
You have full control over your cookie preferences:
- On your first visit, a cookie banner will appear asking for your consent to analytics cookies
- You can access Cookie Settings at any time through the link in the footer
- You can change your preferences in your account settings (when logged in)
- When you withdraw consent, analytics cookies are immediately deleted and tracking stops
- Your cookie preferences are stored in your browser's localStorage and synced to your account when logged in
4. How We Use Your Information
We use your personal information for the following purposes:
- To provide and maintain our service, including authentication and account management
- To improve our service through analytics (with your consent), including product improvement, user experience optimization, error monitoring, and feature development
- To communicate with you about your account and respond to support requests
With your explicit consent, analytics data is processed by PostHog Inc, a third-party data processor, to help us understand how users interact with our application and improve our service. We do not sell your personal information to any third parties.
5. Data Storage and Security
Your account data and authentication information are stored within the United Kingdom. Analytics data (when you have given consent) is processed by PostHog Inc, a third-party data processor, with data stored in their EU infrastructure (eu.i.posthog.com) in compliance with GDPR requirements.
We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk of processing your personal data. This includes encryption of data in transit and at rest, secure authentication mechanisms, and regular security assessments.
6. Data Retention
We retain your personal data and predictions indefinitely unless you request its removal. You have the right to request deletion of your personal data at any time.
7. Your Rights
Under the UK GDPR, you have the following rights:
- The right to access your personal data
- The right to rectification of inaccurate personal data
- The right to erasure (often referred to as the 'right to be forgotten')
- The right to restrict processing
- The right to data portability
- The right to object to processing
8. Age Restrictions
Our service is not intended for and does not process data of children under the age of 13.
9. Changes to This Privacy Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new privacy policy on this page and updating the effective date.
10. Contact Us
If you have any questions about this privacy policy or wish to exercise any of your rights, please contact us at:
Please email: privacy@securtea.io
11. Complaints
If you are unhappy with how we handle your personal data, you have the right to lodge a complaint with the Information Commissioner's Office (ICO). You can contact the ICO at https://ico.org.uk/make-a-complaint/ or by calling their helpline on +44 (0) 303 123 1113.